Key concepts & frameworks for innovation (2021)
Bite-sized insights into my research areas:
- Jobs to be Done,
- corporate innovation,
- change management,
- product-market fit & experimentation - business design
Check them out here

Bite-sized insights into my research areas:
- Jobs to be Done,
- corporate innovation,
- change management,
- product-market fit & experimentation - business design
Check them out here
How to be like a top-quartile, client-centric organization in your industry? Work collaboratively, cross-functionally, break down silos between functions and work backwards from frequently updated cus
Hard to define, even harder to find. Exploring your customer retention, defined by product and marketing data, through the lens of meaningful business metrics and the sophisticated, agile use of exper