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Holding Electronic Gadget

Churn Rate

Introductory Description

The percentage of customers who stop using a product or service within a given period of time.

Detailed Description

A metric that measures the rate at which customers discontinue their use of a subscription-based product or service, typically expressed as a percentage of the total customer base over a specified time period.

Thought Leaders on the Topic

Original Sources or Resources for Further Reading

Detailed Insight

Key Insights

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Growth & Business Design

When it comes to growth, misunderstanding or misalignment can lead to detrimental outcomes, including resource waste, market misalignment, and stunted growth. By contrast, having a shared language and clear definitions can cut through ambiguity, foster collaboration, and boost the effectiveness of strategic decisions.


Embrace the power of shared language and understanding to drive more rapid, aligned, and effective execution and implementation. This is your key to outcompeting in your chosen market.


This library will further strengthen your understanding, allowing you to dive deeper into the intricacies of growth, and facilitating more nuanced conversations within your teams. 

Holding Electronic Gadget
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